Privacy Policy

October 15, 2023

Your Privacy Matters to Us

At American Leak Detection, we understand the importance of privacy and are committed to protecting the personal information of our customers in the community. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

As a local business deeply rooted in the area, we know the trust you place in us, and we strive to maintain that trust with transparency about our data handling practices. Whether it's a leaking faucet in a historic home or a complex pipe issue in a new development, your privacy is our top priority as we provide expert plumbing solutions.

By accessing our website or availing of our professional plumbing services, you agree to the collection and use of information in accordance with this policy. We encourage you to review this policy carefully to understand our practices and your options in this regard.

Information We Collect

We collect information necessary to provide you with our services. This may include your name, address, phone number, email address, and details regarding your specific plumbing needs. Occasionally, we also gather feedback to enhance our service offerings. Rest assured that all of this data is collected with your explicit consent and under strict protocols.

How We Use Your Information

  1. Service Delivery Your information allows us to efficiently deliver our plumbing services, from scheduling appointments to executing repairs and installations. We use your contact details to communicate updates and confirmations, ensuring a smooth experience.
  2. Customer Support We use your data to provide customer support tailored to your needs. Whether you have questions about a billing issue or need technical assistance with a service we provided, your information helps us to resolve your queries quickly.
  3. Service Improvement Feedback you provide is invaluable in helping us improve our plumbing services. Analyzing how you use our services allows us to innovate and adapt to better meet the needs of the local community.
  4. Legal Compliance In certain instances, we may need to use your information to comply with applicable laws and regulations or to respond to lawful requests for information from government authorities. We commit to handling such situations with transparency and integrity.